Text Messaging

Salesforce Texting Integration

12 Feb: Accelerate Messaging and Save Time with Salesforce Texting Integration

Accelerate Messaging and Save Time with Salesforce Texting Integration Modern business environments make slow messaging operations harmful for business organizations because they lead to serious setbacks. Delays in communication with audiences result in lost business chances while deteriorating customer satisfaction levels and damaging trust in the brand. Many companies focus…

Agent-initiated outbound messaging in Salesforce

24 Jan: Tips to Improve Agent-Initiated Outbound Messaging in Salesforce

Tips to Improve Agent-Initiated Outbound Messaging in Salesforce B2B organizations now utilize outbound messaging as their fundamental customer engagement approach to deliver personalized communications. Agents who initiate outbound messaging need strategically designed operational tools in order to achieve maximum productivity and tangible results. This blog examines how 360 SMS, a…